Privacy Notice

Last Updated: December 30, 2024

1. Introduction

Avenor Research LLC (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website (www.avenorresearch.com) (“Site”) or engage with our services.

2. Information We Collect

We may collect and process the following categories of personal data:

Personal Identification Information: Name, email address, phone number, and other contact details.
Professional Information: Job title, company name, industry, areas of expertise, and professional experience.
Technical Data: IP address, browser type, operating system, device information, and browsing behavior on our Site.
Usage Data: Information about how you use our Site and services, including interaction data and preferences.

We collect personal data directly from you, as well as automatically through the use of our website and services. The methods of collection include:

Information You Provide:

When you fill out forms on our website (e.g., contact forms, account registration).
When you make a purchase or transaction.
When you interact with our customer support team or submit inquiries.

Information Collected Automatically:

Through the use of cookies and other tracking technologies, we collect data about your browsing behavior, such as pages visited, time spent on the website, and links clicked.
Information about the device you use to access our website, such as IP address, device type, operating system, and browser type.
Geolocation data, when enabled on your device.

Information from Third Parties:

If you log in using a social media account or third-party service, we may receive certain information from that platform (e.g., name, email address, profile picture) as authorized by you.

This data helps us improve our website functionality, provide better services, and enhance your user experience.

When you interact with our website, we automatically collect certain information about your device and browsing activities. This data may include:

IP Address: Used to identify your general location and to help diagnose technical issues.
Device Information: Includes details about the device you use to access our website, such as device type, operating system, browser type, and version.
Browsing Behavior: Tracks actions such as the pages you visit, time spent on our website, the links you click, and the search terms you use.
Referring Website or Source: Identifies how you arrived at our website, such as through a search engine or a referral link.
Cookies and Tracking Technologies: Collect data to understand user preferences, track session activities, and improve website performance.

This data is collected to enhance your user experience, optimize website performance, and ensure security and functionality. It is processed in compliance with applicable data protection laws.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: Facilitating expert consultations, delivering research insights, and providing customer support.
To Improve Our Site: Analyzing usage patterns to enhance user experience and optimize our services.
To Communicate with You: Sending updates, newsletters, and information about our services, events, and promotions.
To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.

4. Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

Consent: When you have given explicit consent for specific purposes.
Contractual Necessity: When processing is necessary for the performance of a contract with you.
Legal Obligation: When we are required to comply with legal obligations.
Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights do not override these interests.

5. Data Sharing and Disclosure

We may share your personal data with the following:

Clients: To facilitate expert engagements, we may share your professional information with clients seeking expertise in your area.
Service Providers: Engaging third-party vendors for IT support, data analytics, marketing, and other services, ensuring they adhere to data protection standards.
Legal Authorities: Disclosing information if required by law or to protect our rights, property, or safety.

We engage third-party service providers to support our business operations, and we take steps to ensure that these providers handle your data in compliance with applicable data protection laws. Specifically:

Binding Agreements: We enter into contracts with third-party service providers that define their responsibilities for protecting your personal data and using it only for authorized purposes.
Compliance with Laws: We require third parties to adhere to all relevant data protection regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Reasonable Safeguards: Third-party providers are required to implement appropriate technical and organizational measures to protect personal data from unauthorized access, use, disclosure, or loss.

These steps help us ensure that your data is handled responsibly and securely throughout its lifecycle.

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.

Transfers to Other Countries:

When transferring data to another country, we ensure that appropriate safeguards are in place to protect your personal information. These safeguards may include contractual obligations, such as the use of Standard Contractual Clauses approved by relevant regulatory authorities.
We only transfer data where it is necessary for the purposes outlined in this privacy notice, such as to provide services, process transactions, or comply with legal obligations.

Compliance with International Standards:

All cross-border data transfers are conducted in compliance with applicable international data protection laws, including the General Data Protection Regulation (GDPR) for EU users and other relevant regulations.
We work with third-party service providers and partners who are committed to maintaining equivalent levels of data protection and privacy.

These measures ensure that your data is handled securely and in accordance with your rights, regardless of where it is processed. If you have questions about how your data is transferred and protected, please contact us at legal@avenoreresearch.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy notice, unless a longer retention period is required or permitted by law.

Retention Periods:

The specific retention period for your data will depend on the nature of the information and the purposes for which it is processed. For example:

Data used for service delivery is retained as long as you maintain an active relationship with us.
Legal or regulatory obligations may require us to retain certain data for a prescribed period.
Data used for marketing purposes is retained until you withdraw your consent or request deletion.

Criteria for Retention:

When determining how long to retain your data, we consider:

The necessity of the data for the purpose it was collected.
Legal, regulatory, or contractual retention obligations.
The potential need to defend or exercise legal claims.
The impact on your privacy if the data is retained longer than necessary.

Once the retention period expires, or if you request deletion (and no longer have a legal basis for its retention), your data will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

8. Your Rights

We respect your rights concerning your personal data and are committed to enabling you to exercise them in accordance with applicable laws. Below is an overview of your rights and how you can exercise them:

Access to Personal Data:

You have the right to request confirmation about whether we process your personal data and, if so, to access a copy of the information we hold about you.

Correction of Data:

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.

Deletion of Data:

You may request the deletion of your personal data where:

It is no longer necessary for the purposes for which it was collected.
You withdraw your consent, and there is no other legal basis for processing.
You object to the processing, and there are no overriding legitimate grounds.

Data Portability:

Where applicable, you have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transfer this data directly to another organization, where technically feasible.

Objection to Processing:

You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes. If you object, we will cease processing your data unless we have compelling legitimate grounds to continue.

Withdrawal of Consent:

Where we rely on your consent to process your personal data, you can withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at legal@avenoreresearch.com. We will respond to your request within the timeframe required by applicable laws. Please note that we may need to verify your identity before fulfilling your request.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and deliver personalized content and advertisements. Below is an overview of the types of cookies we use, their purpose, and how you can manage your preferences:

Types of Cookies We Use

Functional Cookies:

These cookies are essential for the basic functionality of our website, such as enabling navigation and access to secure areas. Without these cookies, the website cannot function properly.

Analytics Cookies:

These cookies collect information about how users interact with our website, such as pages visited, time spent on the site, and error messages. This data helps us improve the user experience and optimize site performance.

Advertising Cookies:

These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They may also track your browsing habits to provide personalized content.

Purpose of Cookies and Tracking Technologies

To enable website functionality and ensure a seamless user experience.
To analyze user behavior and improve our website’s content and features.
To deliver targeted advertisements and track the success of marketing campaigns.

Managing or Disabling Cookies

You can manage your cookie preferences or disable cookies entirely through your browser settings or by using our website’s cookie management tool (if available). Here’s how:

Browser Settings:

Most web browsers allow you to control cookies through their settings. You can configure your browser to block or delete cookies. Note that disabling cookies may impact the functionality of certain features on our website.

Cookie Preferences Tool:

If we provide a cookie management tool, you can use it to enable or disable specific types of cookies directly on our website.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular audits, and incident response protocols.

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Email: legal@avenoreresearch.com
Phone: +1 (646) 224-5868